Write to hello@tapmetry.com. Messages are read by a person, usually within a few days.
What helps
- A bug in a test: the page address, your browser and its version, your device model, and what you expected to happen. A screenshot or screen recording is ideal.
- A question about a result: which test, what you saw, and what your screen or device is. The article under each test covers the common cases first.
- A new test idea: what you want to check and why the existing tests do not cover it.
What we do not do
We do not diagnose devices remotely, sell hardware, or provide repair services. Warranty claims go to the manufacturer or the shop that sold the device; the articles explain how to document a defect before you contact them.
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